Shipping policy

Shipping Policy – Apex Designs

At Apex Designs, we aim to deliver your order quickly and securely. Please review our shipping policy before making a purchase.

1. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times:

    • Domestic (UK): 3–7 business days

    • International: 7–14 business days (varies by destination)

  • Delivery times are estimates and may be affected by customs delays or unforeseen events.

3. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor your shipment’s progress.

4. Customs, Duties & Taxes

  • International customers are responsible for any customs fees, duties, or taxes applied by their country.

  • Apex Designs is not liable for delays caused by customs.

5. Incorrect Addresses

  • Please ensure your shipping information is accurate before placing your order.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

6. Lost or Damaged Packages

  • If your order is lost or arrives damaged, contact us within 7 days of delivery.

  • We will work with you to resolve the issue, including replacements or refunds if applicable.

7. Contact Us

For any shipping-related questions, contact us at:
📧 info@apexdesignsoffical.com